The role of business analytics capabilities in bolstering firms’ agility and performance

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ASHRAFI Amir ZARERAVASAN Ahad TRKMAN Peter AFSHARI Samira

Rok publikování 2019
Druh Článek v odborném periodiku
Časopis / Zdroj International Journal of Information Management
Fakulta / Pracoviště MU

Ekonomicko-správní fakulta

Citace
www https://www.sciencedirect.com/science/article/pii/S0268401218307734
Doi http://dx.doi.org/10.1016/j.ijinfomgt.2018.12.005
Klíčová slova Business analytics; Agility; Information quality; Innovative capability; Environmental turbulence; Partial least squares
Přiložené soubory
Popis Many companies invest considerable resources in developing Business Analytics (BA) capabilities to improve their performance. BA can affect performance in many different ways. This paper analyses how BA capabilities affect firms’ agility through information quality and innovative capability. Furthermore, it studies the moderating role of environmental turbulence, both technological and in the market. The proposed model was tested using statistical data from 154 firms with two respondents (CEO and CIO) from each firm. The data were analysed using Partial Least Squares (PLS)/Structured Equation Modelling (SEM). Our results indicate that BA capabilities strongly impact a firm’s agility through an increase in information quality and innovative capability. We also discuss that both market and technological turbulence moderate the influence of firms' agility on firms' performance.

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