Quality manager in public administration: partial findings of empirical research on quality instruments influence over municipal budgets
| Authors | |
|---|---|
| Year of publication | 2009 |
| Type | Article in Proceedings |
| Conference | 3rd International PhD Conference YOUNG SCIENTISTS 2009 Procceedings |
| MU Faculty or unit | |
| Citation | |
| Field | Management and administrative |
| Keywords | municipalities; quality instruments; public budgets; quality manager |
| Description | This paper consists of partial findings of empirical research which aim was find out about quality instruments influence on municipal budgets - budgets of the Czech municipalities, cities and districts. Quality instruments are being implemented into the level of municipal authorities to improve the quality of outputs (especially services) and internal operations. Posiibly impact of this instruments is supposed to influence their earnings and costs. This article attends to matters linked to quality manager in public administration berth establishing in municipal offices. |
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