Je reklamační politika důležitá?

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Title in English Is return policy important?
Authors

ŠKAPA Radoslav

Year of publication 2004
Type Article in Proceedings
Conference Ekonomika firiem 2004
MU Faculty or unit

Faculty of Economics and Administration

Citation
Field Economy
Keywords return policy; marketing research
Description The article presents the results of survey among Czech companies and it is dealing with the question of importance of return policy.
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