Knowledge Factors Influencing IS Investment Decision-Making

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Authors

DOBEŠOVÁ Lenka JANKŮ David KRČÁL Michal ZARERAVASAN Ahad

Year of publication 2021
Type Article in Proceedings
Conference Managing Knowledge in Uncertain Times
MU Faculty or unit

Faculty of Economics and Administration

Citation
Keywords Knowledge; IS investment decision-making; IS alignment; IS adoption; Image theory
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Description Knowledge plays a crucial role in enhancing the quality of information system (IS) investment decisions. This study aims to explain which and how knowledge-related factors contribute to strategic alignment in IS investment decision-making. We conducted a narrative literature review of 32 papers and applied image theory to develop a conceptual model. Our results show that business understanding and shared domain knowledge are central to aligning strategic IS investment decisions. In addition, other factors enhance IS alignment, namely IT knowledge, education, awareness of impacts, system requirements, intangible benefits, IT governance, knowledge of justification methods, and metacognitive experience. Scientists might use this study to operationalize quantitative research about real decision-making, while practitioners might improve their decision process and seek suitable training thanks to this study.
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