Knowledge Factors Influencing IS Investment Decision-Making
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Year of publication | 2021 |
Type | Article in Proceedings |
Conference | Managing Knowledge in Uncertain Times |
MU Faculty or unit | |
Citation | |
Keywords | Knowledge; IS investment decision-making; IS alignment; IS adoption; Image theory |
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Description | Knowledge plays a crucial role in enhancing the quality of information system (IS) investment decisions. This study aims to explain which and how knowledge-related factors contribute to strategic alignment in IS investment decision-making. We conducted a narrative literature review of 32 papers and applied image theory to develop a conceptual model. Our results show that business understanding and shared domain knowledge are central to aligning strategic IS investment decisions. In addition, other factors enhance IS alignment, namely IT knowledge, education, awareness of impacts, system requirements, intangible benefits, IT governance, knowledge of justification methods, and metacognitive experience. Scientists might use this study to operationalize quantitative research about real decision-making, while practitioners might improve their decision process and seek suitable training thanks to this study. |
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