Dopyt po inováciách verejných služieb s využitím informačno-komunikačných technológií v podmienkach slovenských samospráv
| Title in English | Demand for public service innovations using information and communication technologies in the conditions of Slovak self-government |
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| Authors | |
| Year of publication | 2017 |
| Type | Article in Periodical |
| Magazine / Source | Acta Aerarii publici: vedecký časopis Ekonomickej fakulty Univerzity Mateja Bela v Banskej Bystrici |
| MU Faculty or unit | |
| Citation | |
| web | https://www.researchgate.net/publication/326175715_Dopyt_po_inovaciach_verejnych_sluzieb_s_vyuzitim_informacno-komunikacnych_technologii_v_podmienkach_slovenskych_samosprav |
| Field | Management and administrative |
| Keywords | new public management; public services innovations; electronization of public services; consumer innovativeness measurement |
| Description | Reforms of government and public administrations in the spirit of New Public Management combined with the use of information and communication technologies have brought about many innovations in public service delivery. The goal of this study is to evaluate the demand on innovative public services with implemented information-communication technologies. This evaluation is based on consumer innovativeness measurement concept, which indicates the degree of consumers’ tendency to buy new products, services or brands. The study uses a quantitative approach to investigate the research question and analyses the original collected survey data from own research as a part of project GA16-13119S Performance management in public administration - theory vs. practices in the Czech Republic and other CEE countries. Based on the analysis of the adaptation of the selected projects for electronization of local public services, the study identify the demand on electronic public services and limitations of the implementation of information and communication technologies into the local public service system in Slovak local government. |
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