Performance Management in the Slovak (and Czech) Tax Administration
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| Year of publication | 2017 |
| Type | Appeared in Conference without Proceedings |
| MU Faculty or unit | |
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| Description | In this paper we provide case study from the Slovak Financial (Tax) Directorate, showing how difficult performance management is. We planned to include situation in the Czech Republic and compare both the countries, but after we had addressed questions on definition of performance and performance evaluation and management to responsible employees from the General Financial Directorate in informal way, we received the following answer: „Performance is measured on continual basis, has been developed and changed during time. Our performance measurement model represents know-how of financial administration and we do not provide more specific information. It is purely internal matter.“ We prepared a formal request based on Freedom of Information Act, but did not receive any answer before finalization of this paper. |
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