Quality of Contract Management and Its Impact on Contracting Local Public Services
| Authors | |
|---|---|
| Year of publication | 2013 |
| Type | Article in Proceedings |
| Conference | 2013 International Conference on Management Innovation and Business Innovation |
| MU Faculty or unit | |
| Citation | |
| Field | Management and administrative |
| Keywords | contracting; local public services; contract management |
| Description | Contracting public services with private for-profit and non-profit firms in one of the most prevalent types of alternative service-delivering arrangements. The relevant literature proposes that contracting may, but need not, improve individual choice, cost-effectiveness and the quality of delivery, equity and to some extent also expenditure control - but only if properly implemented. This paper seeks to answer the question of what factors account for success in contracting for services in the public sector by testing the relationship between contracting performance and selected factors connected with contract management. This study uses a quantitative approach to investigate the research question and to analyze the original collected survey data from our own research. |
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